RETURN & REFUND POLICY

Last Updated: July 2026

At MFC Digital, we provide customised digital services tailored to each client. Due to the nature of our work, refunds are generally not available once work has commenced.

Cancellation

If you wish to cancel your booking before work has begun, please contact us as soon as possible. Where no work has commenced, a refund may be provided at our discretion.

Service Delivery

Once work has commenced, refunds will generally not be provided as time and resources have already been allocated to your project.

Customer Satisfaction

If you are unhappy with any aspect of our service, please contact us. We are committed to resolving issues wherever reasonably possible and will work with you to achieve a satisfactory outcome.

Nothing in this policy excludes any rights you may have under the Australian Consumer Law.